We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including：
（1）Europe: Germany, Britain, France, Spain, Italy
（2）North America: United States, Canada
（3）South America: Brazil
（4）Asia: Japan
（5）Australia: Australia, New Zealand
（6）Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.
If you are not entirely satisfied with your purchase, we're here to help:
30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can: EXTEND warranty period of 6 months TAKE advantage of our special offers, such as 10% off. ACCESS to giveaways GET the latest GameSir product news! and much more.....
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
The purchase date must be within 12 months from to claim a refund.
Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address GameSir Store Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China 518109 18124002507
*All returns and replacement are on your own shipping cost.Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
1. FPS DOCK is not supported on iOS 13.4 and higher. 2. You can still use FPS DOCK to play FPS games downloaded from the App Store on iOS 13.3 and below. 3. You can use FPS DOCK to play FPS games downloaded from Google Play.
Bring the PC Gaming Experience to Mobile Games
FPS games are becoming more and more popular, dominating in the App Store and Google Play with high downloads. Are you one of the FPS gamers? Do you know that it is very frustrating to control the game with only two thumbs on the touch screen? Because the bad control on the touch screen will make you crazy. How to get the PC gaming experience in mobile games? How do you beat a PC gamer when you are a mobile gamer? GameSir X1 FPS DOCK will make your ideas come true.
Connect Keyboard and Mouse to Smartphone
With GameSir X1 FPS DOCK, you can equip your smartphone with a keyboard and mouse. This innovative docking station will bring you an incredible PC gaming experience with keyboard and mouse controls on your smartphone. GameSir X1 FPS DOCK has a wide range of compatibility and supports 2.4GHz wireless or wired keyboard and mouse. (P.S. GameSir X1 FPS DOCK does not support Bluetooth keyboard or mouse.)
The Exclusive GameSir G-Touch Technology
GameSir X1 FPS DOCK uses the exclusive GameSir G-Touch technology to support iOS / Android native FPS games, there is no risk of being banned. You can safely play FPS games downloaded from the App Store and Google Play, such as PUBG and Fortnite. (P.S. GameSir X1 FPS DOCK does not support Android smartphone / tablets with MTK-chips.)
The Ultimate Weapon for FPS Games
There are a hundred ways to improve your shooting skills, but the most recommended way is to use the mouse! According to the test results, GameSir X1 FPS DOCK significantly improves the accuracy of headshots in FPS games with fast aiming, moving shooting and spraying technique. The average kill rate has increased by 37%. It is time to turn most of the enemies into Swiss cheese!
Built-in 3000mAh Rechargeable Lithium Battery
Never give up fighting, that's why we choose a 3000mAh battery with excellent battery life, so you can fight in a whole day without worrying about unexpected interruption or charging on the go.
Foldable and Portable Design
The built-in smartphone holder makes it easy to place your smartphone or tablet in an adjustable comfort angle. The foldable design makes it easy to carry with, allowing you to get back to the game wherever you go.
Tech Specs Brand: GameSir Model: X1 FPS DOCK Connection: Wired / Wireless Wireless Technology: Bluetooth 4.0 Working Platforms: Android (Android 4.4 or later) / iOS (iOS 9.0 or later) Battery Capacity: built-in 3000mAh rechargeable Lithium battery Charging Voltage: 5V Charging Current: 1A Connectivity: 2* USB Ports, 1* Micro-USB (only for charging) Cable Length: 19.69 in. Package Size: 6.89*5.12*1.57 in. Gross Weight: 0.90 lb.
In the Box 1* GameSir X1 FPS DOCK 1* Micro-USB Cable 1* User Manual
