Payment We Accept:

We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including:
(1)Europe: Germany, Britain, France, Spain, Italy
(2)North America: United States, Canada
(3)South America: Brazil
(4)Asia: Japan
(5)Australia: Australia, New Zealand
(6)Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
> List of out-of-delivery zones.
Shipment processing time
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.

If you are not entirely satisfied with your purchase, we're here to help:
- 30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
- 12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can:
EXTEND warranty period of 6 months
TAKE advantage of our special offers, such as 10% off.
ACCESS to giveaways
GET the latest GameSir product news!
and much more.....
Come sign up and subscribe!
>Register my product<
Canceling an Order
Requirement:
- Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
- Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
- Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
- DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
- The purchase date must be within 12 months from to claim a refund.
- Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address
GameSir Store
Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China
518109
18124002507
*All returns and replacement are on your own shipping cost. Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
> Return form
Step 3
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
* Smartphone is not included.

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GameSir G4 adopts a 32-bit MCU chip, computation capability is up to 48 million times per second, along with Realtek Bluetooth 4.0 technology, G4 features high sensitivity and accuracy in game control. LED battery power indicator, vibration intensity adjustment, vibration frequency adjustment. Built-in 800mAh polymer lithium battery lasts for 30 hours in normal conditions. Automatic sleep mode is a power saver. GameSir G4 is compatible with 3 platforms of Android 4.0 / Windows PC / PS3, via two main connections of Bluetooth 4.0 / wired, working great with Android smart phones, and tablets, Windows PC, Steam, PS3. broad range of native Android games are supported. |
Dual Motor Vibration G4 makes the vibration intensity and vibration frequency adjustment becomes reality. Press Clear + Up / Down button of the D-pad to choose the higher / lower vibration frequency. Dual-vibration motors,Realistic vibration and striking, each hit, crush and explosion can be vividly felt. |
Built-in BracketThe layout of the buttons is so humanized as to operate fluently and efficiently. with two adjustable angles (Multi-Angle, 110 degrees & 150 degrees) can be used as an individual mobile holder for 3.5~6-inch smart phones.
Power Saving, Long Battery Life & Power IndicatorsIf no connection within 1 minute after power on, or no operation within 5 minutes, GameSir G4 will enter sleep mode automatically. Turn on or off A / B / X / Y LEDs by pressing R1+ L1 buttons simultaneously for 5 seconds to save power. Built-in 800 mAh polymer lithium battery, support OV charging, can lasts 10hrs for Max power, 30hrs for Min power. Four Led battery power indicators indicate the remaining battery power, which will make you control every game process perfectly.
Ergonomic & Auto- Fire TurboThe overall button layout of GameSir G4 fully conforms to Ergonomics, making operation fluently and efficiently. Rubber-coated textured handles provide a comfortable grip.The turbo function will create continue button press and release your fingers.Select your desired button and Turbo key to taking action especially in shooting games. Turbo function enables to have more efficient gaming experience, relieve fatigue of your hands, and extend durability.
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Exchange the Function of D-Pad & Left Joystick
Floating D-pad makes it easier to discern between the eight compass points. 360-degree analog joysticks ensure the ultra-accuracy. Firm and quick responsive function buttons can be pressed with no efforts. Sensitive triggers allow you perform great in car racing and drifting games. G4 also features changeable position of D-pad. Press Clear+L3 to exchange the position of left joystick and D-pad. Play the games as you like.
Support Platforms
GameSir G4 is compatible with Android devices such as smartphone, tablet, TV box (Android 4.0 or later ), Windows PC(Windows 7/8/10), PS3, via Bluetooth 4.0 or wired connection.
Tech Specs
Brand: GameSir
Model: G4
Working Platforms: Android / PS3 / Windows PC / SteamOS
Connection: Bluetooth 4.0 (for Android) / Wired
Working Range: less than 26.25 ft.
Battery Capacity: 800mAh rechargeable battery
Working Time: 30 hours
Charging Time: 2-3 hours
Charging Voltage: 3.7V-5.2V
Charging Current: 1A-2A
Product Size: 6.10*4.02*2.58 in.
Package Size: 7.52*5.12*3.46 in.
Gross Weight: 1.15 lb.
In the Box
1* GameSir G4 Wireless Controller
1* Micro-USB Cable
1* User Manual
Manual & Tutorial
> GameSir G4 Manual
> GameSir G4 取扱説明書
> GameSir T1/G3/G4 Series Activation Tutorial