We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including:
(1)Europe: Germany, Britain, France, Spain, Italy
(2)North America: United States, Canada
(3)South America: Brazil
(4)Asia: Japan
(5)Australia: Australia, New Zealand
(6)Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.
If you are not entirely satisfied with your purchase, we're here to help:
30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can: EXTEND warranty period of 6 months TAKE advantage of our special offers, such as 10% off. ACCESS to giveaways GET the latest GameSir product news! and much more.....
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
The purchase date must be within 12 months from to claim a refund.
Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address GameSir Store Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China 518109 18124002507
*All returns and replacement are on your own shipping cost.Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
Orders on GameSir official website can be shipped to the following countries: Europe: Germany, Britain, France, Spain, Italy North America: United States, Canada South America: Brazil Australia: Australia, New Zealand Middle East: Saudi Arabia, United Arab Emirates
If your shipping address is not one of the above countries, you can click the button below to go to the official GameSir store on AliExpress to purchase. Welcome to the GameSir store!
Fire Faster Than Ever! GameSir never stopped the pace of innovating products to raise and satisfy customers' gaming experience. All the mysteries are hidden in this easily portable oval-shaped gaming hardware: GameSir F2 Firestick Grip that will bring out the Sniper in your blood.
Preserve Your Account, Just Fire! Be kicked out from games? Account gets banned? No worry for GameSir F2 Firestick Grip! Unlike other gaming peripherals, when playing with GameSir F2 Firestick Grip, a hardware peripheral, the game won't detect you as a emulator player so that there's no risk of being kicked out of the game or accounts being banned.
Double shooting clips The two separated shooting clips, light and convenient, can can be firmly fixed on the mobile phone to best assist with micro-operations that are easily neglected by hand control. They enable you to simultaneously shoot from both sides while switching angles.
Ergonomic Design, Multifunctional Connector GameSir F2 Firestick Grip adopts polished metallic anti-scratching shell. Its ergonomic design is incomparable so that it reduces the hand fatigue due to long gaming sessions. GameSir F2 Firestick Grip also allows gamers to charge and plug in earphones while playing.
Easy to Use, Easy to Win GameSir F2 Firestick Grip is super easy to setup. Its "egg-like" shape can be separated and assembled into a stretchable grip that fits any smartphones from 4.5 inches to 6.4 inches. Simply separate the "egg", stretch it to the size of your phone, put the clips on top of your device and you are ready to go!