Payment We Accept:
We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including：
（1）Europe: Germany, Britain, France, Spain, Italy
（2）North America: United States, Canada
（3）South America: Brazil
（4）Asia: Japan
（5）Australia: Australia, New Zealand
（6）Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
> List of out-of-delivery zones.
Shipment processing time
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.
If you are not entirely satisfied with your purchase, we're here to help:
- 30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
- 12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can:
EXTEND warranty period of 6 months
TAKE advantage of our special offers, such as 10% off.
ACCESS to giveaways
GET the latest GameSir product news!
and much more.....
Come sign up and subscribe!
>Register my product<
Canceling an Order
Requirement:
- Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
- Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
- Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
- DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
- The purchase date must be within 12 months from to claim a refund.
- Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address
GameSir Store
Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China
518109
18124002507
*All returns and replacement are on your own shipping cost. Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
> Return form
Step 3
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
Orders on GameSir official website can be shipped to the following countries:
Europe: Germany, United Kingdom, France, Spain, Italy
North America: United States, Canada
South America: Brazil
Asia: Japan
Australia: Australia, New Zealand
Middle East: Saudi Arabia, United Arab Emirates
If your shipping address is not one of the above countries, you can click the button below to go to the official GameSir store on AliExpress to purchase. Welcome to the GameSir store!
6 Axis Gyro Highly Supports Nintendo Switch Games
GameSir T4 pro has now been equipped with a six-axis gyroscope. While supporting the somatosensory operation, it can also more sensitively capture the player's movements and reflect it more accurately in the game. For example, in the Switch game-The Legend of Zelda: Breath of the Wild, players can control the character to launch arrows to attack the enemy through somatosensory operations; in Mario Kart 8, the more precise operation is equivalent to easier to surpass your opponent.
Evolved For Gamers To Fully Enjoy iOS / Android / PC / Switch Games
GameSir T4 pro's chip has been upgraded in all aspects. Unlike the past, which was limited to the PC platform, this chip can now meet the hopes of players using GameSir T4 pro on multiple platforms. It only takes a few simple steps to use this controller on Apple, Android, PC, and Switch.
Deeply Supports Apple Arcade And MFi Games
In addition to the performance upgrades that Apple brings on iOS 13, there are more game subscription services, and Apple Arcade is one of them. And GameSir T4 pro will never lag behind the times, players can now use T4 pro to play Apple Arcade games. Not only that, as long as it has MFi certified games, GameSir T4 pro also supports these games.
Programmable Buttons For Highly Personalized Configs
Create your own personal configuration and conquer other players! GameSir T4 pro still supports users to customize the four buttons on their backs with simple settings.
Colorful Led Backlight, Stunning Look Even In The Dark
Maybe you never imagined whether a rainbow will appear in the night, but when you turn on the GameSir T4 pro, you can see the rainbow that shines through the translucent body. What's more, you can adjust the brightness of the backlight through specific button combinations.
Standard Type-C Interface, Faster Charging, and Less Latency
The invention of the Type-C interface has helped people solve the difficult problem of having to insert the USB more than twice. At the same time, it means that through the Type-C interface, users can have faster, more stable data transmission speed and greater charging current. This means that players can have a game controller with faster-charging speed and less delay.
Asymmetric Motors, Real-Time Feedback Makes Realistic Gaming
GameSir T4 pro's asymmetric motor can provide the most appropriate vibration strength for game feedback, that is, when the player shoots, hits a target, or is hit in the game, its asymmetric design can be based on these different game scenarios to provide players with corresponding feedback in real-time.
Linear Trigger Button Brings a More Accurate Controlling
Unlike other buttons, GameSir T4 pro's linear shoulder buttons can provide performance in multiple stages. The linear button is like the throttle of a car. Depending on the strength, the speed of the car will change. In the game, you can accurately control the moving speed, attack speed, and attack strength of the game characters.
TECH SPECS:
Model: T4 Pro
In the Box: Gamepad / 2.4G Receiver / Detachable Phone Holder / Type-C USB Cable 1 Meter
Working Platform Wired: PC / 2.4G: PC, Android
Bluetooth: Android, iOS, Switch
Working Protocol PC: X-input / Android HID-Gamepad / iOS: Apple Arcade, MFi / Switch: Origin Bluetooth, Gyro Supported
Custom Button: 4 Customizable Button on the Back
Battery Capacity: 600 mAh
Charging Method: Type-C USB 5V
UPC: 754909920890
Packaging Materials: Package Form: Folding Carton / Inner: Blister / Hook: Has
Manual:
> GameSir T4 pro Manual
Game Lists:
