Payment We Accept:
We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including：
（1）Europe: Germany, Britain, France, Spain, Italy
（2）North America: United States, Canada
（3）South America: Brazil
（4）Asia: Japan
（5）Australia: Australia, New Zealand
（6）Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
> List of out-of-delivery zones.
Shipment processing time
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.
If you are not entirely satisfied with your purchase, we're here to help:
- 30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
- 12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can:
EXTEND warranty period of 6 months
TAKE advantage of our special offers, such as 10% off.
ACCESS to giveaways
GET the latest GameSir product news!
and much more.....
Come sign up and subscribe!
>Register my product<
Canceling an Order
Requirement:
- Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
- Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
- Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
- DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
- The purchase date must be within 12 months from to claim a refund.
- Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address
GameSir Store
Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China
518109
18124002507
*All returns and replacement are on your own shipping cost. Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
> Return form
Step 3
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
Orders on GameSir official website can be shipped to the following countries:
Europe: Germany, United Kingdom, France, Spain, Italy
North America: United States, Canada
South America: Brazil
Asia: Japan
Australia: Australia, New Zealand
Middle East: Saudi Arabia, United Arab Emirates
If your shipping address is not one of the above countries, you can click the button below to go to the official GameSir store on AliExpress to purchase. Welcome to the GameSir store!
Recording Your Exclusive Fire Rate
Learning makes people progress, so does the GameSir F5 Falcon mini. By simply switching to the Learning Mode, GameSir F5 Falcon mini will start recording the time intervals for the next 10 clicks. Then F5 Falcon mini will simulate your every click motions by just long pressing the trigger button. Here you can enjoy the chicken dinner, with a way that can ease your fingers but still can slay your foes in games at the same time.
Available on Left or Right
If you have met the GameSir F5 Falcon mini, you will know that this time, you don’t need to buy other trigger buttons to make a pair since F5 just fits either the left side or the right side of your mobile phone. Save the money as well as space, so why not choose GameSir F5 Falcon mini as your loyal partner?
Capacitive Mapping
To better simulate the human finger’s touching data as well as to reach the minimum latency, the technology of capacitive mapping was applied to the GameSir F5 Falcon mini by the development team.
Dual Burst Mode
The size of the GameSir F5 Falcon Mini does not mean that it is not powerful, because, in a rapidly changing battlefield, only the pre-emptive is the way to success. Therefore, GameSir F5 can provide 2 burst modes to help, one of which is 9 random launches, and the other one is a more powerful learning burst mode, which can record your fire rate and play a fatal trick to your foes.
Plug and Play
Simple and easy to use is the design concepts of GameSir F5 Falcon mini. For this reason, the development team adopted a back buckle design for F5, so users only need to press with their fingers to make the touch point of GameSir F5 fit perfectly on the mobile phone screen, then can start the game immediately. No apps, no Bluetooth, no nonsense.
Easy-Carry Tiny Body
Traveling anywhere with the loyal friend GameSir F5 Falcon mini and feel no burden, because it is made of ABS material, light weight and durable. In addition, since countless attacks need to be pressed in one battle, the clicky button can reduce the pressure on the fingers.
Your Best Partner For Any Battlefields
It is strongly recommended that you use GameSir F5 Falcon mini in games that are very testable to the player's reaction ability such as FPS games and Racing games. Even if you lag behind the enemy at a certain moment, using GameSir F5 burst mode, you will win with the greatest possible!
Spec
754909920920
Platforms: iOS & Android
Connection: Plug-and-Play
Battery Capacity: 40mAh
Charging Time: 1-2 Hour(s)
