We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including:
(1)Europe: Germany, Britain, France, Spain, Italy
(2)North America: United States, Canada
(3)South America: Brazil
(4)Asia: Japan
(5)Australia: Australia, New Zealand
(6)Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.
If you are not entirely satisfied with your purchase, we're here to help:
30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can: EXTEND warranty period of 6 months TAKE advantage of our special offers, such as 10% off. ACCESS to giveaways GET the latest GameSir product news! and much more.....
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
The purchase date must be within 12 months from to claim a refund.
Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address GameSir Store Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China 518109 18124002507
*All returns and replacement are on your own shipping cost.Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
Orders on GameSir official website can be shipped to the following countries: Europe: Germany, Britain, France, Spain, Italy North America: United States, Canada South America: Brazil Asia: Japan Australia: Australia, New Zealand Middle East: Saudi Arabia, United Arab Emirates
If your shipping address is not one of the above countries, you can click the button below to go to the official GameSir store on AliExpress to purchase. Welcome to the GameSir store!
One Combo for All Consoles! GameSir released VX AimSwitch that brought keypad and mouse to consoles! GameSir VX AimSwitch is aimed at providing competitive console games with all the advantages of keypad and mouse gaming. Inspired by the increasing popularity of FPS and MOBA games, the keypad and mouse combo brings the fine control associated with PC gaming to Xbox One, PS4, PS3 and Nintendo Switch. Own GameSir VX AimSwitch combo, you have everything you need to play competitive games on a console.
Designed for Console Games
The tech changes the way we play console games. GameSir VX AimSwitch supports almost all consoles. It’s compatible with Xbox One, Xbox One S, Xbox One X, PS4, PS4 Slim, PS4 Pro, PS3, Nintendo Switch and Windows PC. GameSir VX AimSwitch can be widely used on different consoles.
Agility X 2.4GHz Wireless Technology
GameSir developed a robust wireless solution to solve the fundamental problems of latency, stability, and connectivity. The end result is Agility X 2.4GHz wireless technology, a pro-grade wireless solution, providing instant wireless connection with 1ms ultra low latency.
Equipped with 34 TTC Mechanical Blue Switches
GameSir VX AimSwitch is a well-designed wireless mechanical keypad with 34 TTC mechanical blue switches, enabling up to 50 million keystroke lifespan, and 4 silicone G-keys. It delivers low resistance and fast response, being superior for speed and accuracy to give you a gaming experience like never before.
Fully Compatible Keyboard and Mouse Combo
GameSir VX AimSwitch combo comes with the GameSir GM190 gaming mouse which is fully compatible with the GameSir VX AimSwitch gaming keypad. GameSir GM190 is a wired mouse which features configurable side buttons. Built-in PMW3360 gaming-grade optical sensor with 12,000 DPI and 50 G acceleration that brings higher precision and speed.
Keys Configuration with GameSir G-Crux App
With the GameSir G-Crux app on mobile phone, you can customize keys to your own preference to maximize in-game control. In addition, a variety of parameters can be precisely adjusted through GameSir G-Crux app, including mouse sensitivity, smoothness, horizontal sensitivity, vertical sensitivity, ADS setting, deadzone setting and button setting.
Ergonomic Design
The sliding and detachable wrist rest is perfectly fit for different gestures while playing games. GameSir VX AimSwitch is ergonomic design and allows you to ease in the games. The combination of an attractive design that’s appropriate for modern gaming tastes along with the layout itself is very comfortable.
Recommend Games List
GameSir VX AimSwitch is perfect for playing these games on consoles, including Apex Legends, Fortnite, PUBG, Rainbow Six Siege, Call of Duty: Black Ops 4, Anthem, Battlefield V, Splatoon 2, Warframe and so on!
Tech Specs Brand: GameSir Model: VX AimSwitch Combo Connection: 2.4GHz Wireless (for Keypad) / Wired (for Mouse) / Bluetooth (for GameSir G-Crux APP) Wireless Technology: Agility X 2.4GHz wireless technology Working Platforms: Xbox One / Xbox One S / Xbox One X / PS4 / PS4 Slim / PS4 Pro / PS3 / Nintendo Switch / Windows PC Keys Layout: 34 Mechanical Keys + 4 Silicone Keys Switches Type: TTC Blue Switches Durability: 50 million keystroke lifespan Pressure Force : 60g±15gf Actuation Force: 50g±20gf Actuation Distance: 2.2±0.6mm Total Travel Distance: 4.0±0.4mm Adjustable 5-level DPI: 400/800/1600/3200/12000 Acceleration: 50G Polling Rate: 125Hz (8ms) / 250Hz (4ms) / 500Hz (2ms) / 1000Hz (1ms) Battery Capacity: built-in 1000mAh rechargeable Lithium battery Charging Time: 2-3 hours Charging Voltage: 5V Charging Current: 1A Connectivity: USB Cable Length: 3.28 ft. Package Size: 9.65 x 7.17 x 1.57 in. Gross Weight: 0.76 lb.
In the Box 1* GameSir VX AimSwitch Gaming Keypad 1* GameSir GM190 Gaming Mouse 1* Agility X 2.4GHz Wireless Dongle 1* USB Cable 1* User Manual