We accept Paypal and Credit/Debit card with Visa, MasterCard, American Express,JCB and bitpay now.
Thank you for visiting and shopping at GameSir. Since 2015, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world. Following are the terms and conditions that constitute our Logistics Policy.
Shipping Fee & Carrier
All orders from GameSir Official Store will enjoy free shipping.
Singapore Post is the carrier we adopt for most orders. The carrier may vary due to package weight issue, battery restriction in some countries, or other factors.
Delivery Zone
Our delivery covers most of the world including:
(1)Europe: Germany, Britain, France, Spain, Italy
(2)North America: United States, Canada
(3)South America: Brazil
(4)Asia: Japan
(5)Australia: Australia, New Zealand
(6)Middle East: Saudi Arabia, United Arab Emirates
Due to the complexity of delivery, we are unable to deliver to some regions, please check:
All orders are typically processed within 1-2 business days. Orders will not be shipped or delivered during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For The United States orders
- Free Ship from USA warehouse. Estimated delivery time: 3-7 days.
For Canada orders
- F1/T2a/A2 orders: Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Other orders: Free ship from the US. Estimated delivery time: 5-10 days.
For the United Kingdom, Germany, Italy, France and Spain orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
- Express shipping from the UK. Estimated delivery time: 5-10 days.
For Australia, Brazil, Russia, South Africa and Egypt orders
- Free shipping from Hong Kong. Estimated delivery time: 15-20 days.
For Mexico, and the rest of deliverable countries orders
- Free shipping. Ship from Hong Kong. Estimated delivery time: 20-35 days.
For all accessory (carrying case, bracket, cable, etc.) orders (except US orders)
- Free shipping. Ship from Hong Kong. Estimated delivery time: 15-30 days.
Notice: Sale event may cause the change of the departure location due to the high volume of orders.
Customer Protection
We always attempt to ensure that you are 100% satisfied with every purchase at GameSir. We are proud to offer products and services for your better gaming experience. Your satisfaction and enjoyment are always our goals.
If you are not entirely satisfied with your purchase, we're here to help:
30 calendar days to return an item from the date you received it.
If you are experiencing a production issue, we are pleased to offer:
12-month replacement with the same model from the date you received it.
Product Registration
First of all, thank you for your purchase and a warm welcome to register your product.
By registering and subscribing, you can: EXTEND warranty period of 6 months TAKE advantage of our special offers, such as 10% off. ACCESS to giveaways GET the latest GameSir product news! and much more.....
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
Your items have not been shipped out yet.
You are eligible to cancel your order before your items are being shipped. If you want to cancel your order, log in your account and cancel the order by yourself, or claim a cancellation request at gamesir.hk/help. We will help you cancel the order in 24hrs. The refund will usually be processed in two weeks.
If you order was stated as shipped, you cannot cancel it. However, we are happy to help you with the returning.
Returning an Order
Requirement:
Must be purchased from GameSir Official Store (gamesir.hk) (Order starting with #GSHK)
DO NOT FILL THE FORM BELOW IF NOT PURCHASED FROM GAMESIR.HK
The purchase date must be within 12 months from to claim a refund.
Man-caused damaged items will not be eligible for the refund.
Step 1
Ship the returning item to:
Return Address GameSir Store Taojindi Building B201, Tenglong Road, Longhua District, Shenzhen, Guangdong, China 518109 18124002507
*All returns and replacement are on your own shipping cost.Please print out the email page of confirmation order and send it back along with the return package.
Step 2
Please fill this form to inform us about your returning:
It will take about 5-7 days from the date we received your returning item to process your refund. Man-caused damaged item is not eligible for the refund.
Orders on GameSir official website can be shipped to the following countries: Europe: Germany, Britain, France, Spain, Italy North America: United States, Canada South America: Brazil Australia: Australia, New Zealand Middle East: Saudi Arabia, United Arab Emirates
If your shipping address is not one of the above countries, you can click the button below to go to the official GameSir store on AliExpress to purchase. Welcome to the GameSir store!
Get Started Fast: Plug and Play
Now, please tell me which gaming peripheral can play games without installing drivers or Bluetooth? Hah?
This time, from now on, you can blurt its name out: GameSir F4 Falcon!
Without any drivers or complicated app or Bluetooth, REAL plug-and-play!
Compared to the traditional Bluetooth mobile gaming controller, owing to GameSir exclusive magic, F4 controller kills the connection latency, faster 4 times than Bluetooth controller!
Become Focus Fast : Unique Designing
Foldable Wings F4 controller is crafted by the aesthete’s hands, which is not only a controller for playing but also a rare piece of art.
Folded, it is like a falcon in rest; unfolded, it seems a nimble falcon pursuing its prey, which is the same as you do with F4 in the gaming.
Invisible Switch
Similar to the shape of falcon, the F4 controller’s shape seems to be formed by nature. Without any useless lines and parts, F4 controller’power switch is set as an invisible one: when you use it, it will turn on naturally.
Delicate inside
What’s more, small as F4 controller looks, its inside delicate design is beyond and above your imagination: every button, every circuit, and every position is refined and tested again and again. In a word, F4 controller enjoys aesthetic shape and fast plug-and-play gaming experience.
Take Enemies down fast: Up to 4 Different Burst Modes
Stop losing yourself in the Medusa beauty, otherwise, you probably are in danger.
Apart from its impressive aesthetics, F4 controller is a deadly weapon to take enemies down fast. After all, this is why it is born.
F4 controller is armed with the “selector” as the same as the real M4A1 does, which you can select a suitable burst mode according to the battlefield status.
The “selector” includes as follows:
Default mode ( one click, one shot)
3-bust mode (1 click, 3 shots)
6-burst mode ( 1 click, 6 shots)
9-burst mode (1 click, 9 shots)
Tell me the truth, do you smell the blood of your rivalries?
Fast Response: Short-Distance and Clicky Buttons
The current mainstream mobile games demand more and more complicated and highly frequent operation, which is an extreme test for buttons.
Do not worry, and as usual, we help you tackle any problems you may face in gaming. F4 controller’s all buttons are tested extremely to ensure up to 5 million times lifespan. More importantly, its buttons reach E-sport standard——excellent clicky feel and extremely fast-response.
Fast to Charge: Ultra-Low Power Consumption
Time flies... during gaming. Given that, F4 controller is quipped with Ultra-Low Consumption Power system. Via USB Type-C cable, it only takes 1 -2 hour(s) for F4 to be charged fully. But it can company you for up to 30 hours. If you forget it, it can hang in there for 200 days at most.
Fight with your friends till ...your ex-girlfriend gives you a call.
Fast to Use: iOS&Android
Are you iOS fans or Android backers?
Never care about this stupid question now!
F4 controller is a universal controller compatible with both mainstream mobile OS, supporting any games whose virtual buttons can be dragged.
What you need now is to overshine your friends from both sides.